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How to Setup Evocabank vPOS

Customer Success Team

Last updated on Dec 25, 2023

Evocabank offers a V-POS (virtual point of sale) payment system to all companies engaged in selling goods and services. This will enable accepting payments with VISA, MasterCard, Maestro, American Express international payment cards, and ArCa local cards.

Test Credentials

  1. Create an Evoca Business Account, and the vPOS Team will contact you and send you the Test Credentials via email.

  2. Move to your Ucraft Dashboard → eCommerce App → Payment section and scroll down to Other ways to get paid:

  3. Click Choose Payment Processor, pick Evocabank and fill in the Test Mode credentials provided by the bank earlier;

  • Username (Please note that you should use your API credentials, not web, it should be like 12345678_ap)

  • Password

4. Click on the Connect button.

Issue: The Connect button is not active. On hover it shows javascript:void:(0)), which means the button is not working.

Solutions:

  1. Make sure the right settings are set within your browser.

In Safari open the Preferences, click Privacy and turn off “Prevent cross-site tracking” and “Block all cookies”.

In Firefox open Options, under “Privacy & Security,” in the Browser Privacy select Custom and make sure that Cookies are set to “Cross-site tracking cookies - includes social media cookies”.

2. Give it a try with another browser.

3. Contact Ucraft Customer Support Team (Tech Team).

5. After successful connection, move to the eCommerce App → Catalog → Products, create a new product and set the price to a maximum of 10 AMD. Next, navigate to your webpage, buy that product 5 times and check if the payments are successful.

* Please note that the Shipping must be set to Free.

***Issue: ***The payment is failed, and you see the following error message:

Solutions:

  1. Copy and paste the credentials to be 100% sure there are no typos.

  2. Make sure that your Test Mode is turned on when connecting the payment gateway.

  3. Make sure that you are using the Test Card (the bank should have provided you with a Test Card**),** as you can’t perform the payment with a real card.

6. After 5 successful payments with the Test Account, contact Acba-Bank to get your Live credentials.

Live credentials

  1. Disconnect your Test Account by navigating to the DashboardeCommerce AppPayment → Evocabank and clicking on the Disconnect button.

  2. Before the first login, ensure that you have reset your password for both API (this should be used in Ucraft) and WEB (this is for logging into your account in the bank’s site).

  3. Set the toggle to Live Mode and fill in your Live Credentials:

  • Username (Please note that you should use your API credentials, not WEB, it looks like this 12345678_ap)

  • Password

4. In your website’s public mode, check if Ineco’s page is loading during Checkout and make a test payment.

Issue: The payment is failed, and you see the following error message:

Solutions:

  1. Copy and paste the credentials to be 100% sure there are no typos.

  2. Make sure that the toggle was set to Live Mode, not Test Mode.

  3. Make sure that you have reset passwords for both API and WEB.

  4. Make sure that you are using the same currency that you have agreed with the bank.

5. Log into your bank’s web page with your Web Credentials and check if the payments went through.

That’s it! Your customers can now choose this payment method in your store.