Home / Integrations

How to Integrate Live Chat

Customer Success Team

Last updated on Dec 08, 2023

LiveChat is an application that enables the visitors on your site to chat live with your customer support. It’s a solution dedicated to e-commerce and customer care.

To get started with this integration:

  1. Sign up for a Live Chat account. Simply move to the Live Chat main page and follow the onscreen instructions.

2. After setting up your Live Chat account, you will be redirected to the following window.

3. Hit the “INSTALL LIVECHAT” button to find the necessary code.

4. Copy the code and navigate to the Integrations section on your Ucraft Dashboard, paste the code in the appropriate field and hit Connect.\ ​\ In case you have skipped the steps above, you can always find the necessary code for integration on your LiveChat account Settings Channels section.

Done! The Live Chat tab will appear in the lower right corner of your website.

TIP: You can also check the Live Chat Support section to find out all the features it offers.

Have more questions? We recommend checking out these Articles for a bigger view of Ucraft.

And always remember, we're just a step away! Hit the Chatbox in the lower right corner and our Support Team will be glad to assist you!