If you're having difficulty managing your account settings, such as your Profile, Password, or Billing settings, check out this article for more information!

Once you've signed in from Ucraft's Homepage, simply click on your Profile Account Settings to get started. 

Managing Your Account

In your Account Settings, you'll see six sections: Profile, Password, Billing, Subscriptions, Notifications and Refer a friend.

Profile 

Edit your your name, email, profile image and default language (English, Armenian, or Russian.) You can also download your data or delete your account from this section.

Password 

If you want to change your password, enter your current password and then confirm the new one. If you forgot your password and can't log in, check out our Password Solutions article for insight.

Billing 

Here, you can find information regarding your current Billing Details, Payment Methods and Billing History. You can update your payment methods, review and download your invoices, etc.


Subscription 

In this section you can find your Subscription history, which includes your active, in trial, and cancelled subscriptions. 

Select one of your sites to get more insight on the Start Date, Next Charge Date, and more. You can also renew or cancel your subscription if you'd like.


Please keep in mind that: 

  • All subscriptions are handled separately, even though they all use the same card on file.
  • Subscriptions are set to auto-renew annually or monthly, depending on what you chose, to avoid any service interruptions.
  • Cancelling one service doesn't automatically cancel all other active services.
  • If you initially created a free website, and then began the two-week trial period for a subscription-based plan, you won't be able to downgrade back to the free plan once the trial period expires. You'll need to purchase the plan you've chosen during the trial period. However, you're always welcome to create a new free website! 

Refer a friend 

Help your friends get a 15% discount on any plan, and you'll receive one month free on your current subscription.

Account Access

From here, you can grant our Support Team access to your site. The access expires automatically after 30 days and you can revoke it at any time.

And, that's a wrap!



Related Articles

Password Solutions
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If you have any questions or concerns, contact us directly via the Live Chat box, located in the lower right corner. Our Support Team will provide you with top-notch quality support, 24/7.

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