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Password Issues

Customer Success Team

Last updated on Dec 23, 2023

Forgot your Account Password

Well, it happens! We all forget passwords and login information to different accounts from time to time. Here's how to retrieve your password easily:

Step 1: Click the Sign In button in the upper right corner of the Ucraft main page.

Step 2: Then click Forgot your password instead of Sign In on the Login page.

Step 3: Enter your email address to reset your password.

\ Step 4: Once the password has been changed, a link will be sent to the recipient's email address. And, you're all set!

Reset Your Password

To change your current password, kindly:

Step 1: Go to the Ucraft Home page and click Profile located in the top right corner.

Step 2: Click on Account Settings.

Step 3: Enter your current password and confirm the new one in the Password section. You're good to go!\ ​

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Manage Your Account Settings\ Sign Up and Sign In\ ​\ If you have any questions or concerns, contact us directly via the Live Chat box, located in the lower right corner. Our Support Team will provide you with top-notch quality support, 24/7.